Where’s my credit

[Brrrrrm]

Hi. I overpaid for shipping from Canada to nz. The whole payment was sent by bank transfer not PayPal. The vendor has refunded the overpayment by PayPal. This was 4,days ago. The credit does appear on my activity page but not in my credit card or PayPal balance. Will it eventually show up ??

[kernowlass]

@Brrrrrm 

What currency did the seller send?

[Brrrrrm]

He paid US$.

[kernowlass]

@Brrrrrm 

Have you added USD as a receiving currency on your paypal account?

[Brrrrrm]

Hi kudos. That sounds like a good idea. Didn’t know. However, have had an unsuccessful look for the option. Where’s it hide ??? Thankyou.

[kernowlass]

@Brrrrrm 

Kudos is not my name, my username is kernowlass, kudos is what you click on if you want to thank someone !!!

Go to your paypal balance and click on the 3 dots next to it > manage currencies > then try adding USD as a receiving currency.