Where is my money?

Igsnsjdkckdhsbs
New Community Member
Hello i had some issues with selling ingame items i sold lot of them for only one buyer the money was on hold after 2-3 days money hold came off and it was in my balance later i got order from the same one buyer but this was big one i did all like always but customer requested money back and when i refunded the money he paid came back to him but payment that he did before (first items) the money lost I contacted customer but he only got money that he paid for big order and now my money is lost please help and paypal dont scam please!
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Igsnsjdkckdhsbs 

 

Please contact customer service and ask where the money go for the first payment, no one here can tell you where it went:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other available options.

 

Or contacting via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal

 


Kudos & Solved are greatly appreciated. 🙂
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