Where is my money?

ValerieS2019
New Community Member

I recently had a friend send me money - it says its available in my pay pal plus account, but shows a $0 balance on my main page? 

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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @ValerieS2019,

 

Sorry to hear of the concern with your balance. Is the payment on hold? If it is, you receive an email with additional details about the hold.

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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