Where is my money? Balance not showing. Transactions not shoing

Myshka1
Contributor
Contributor

I find NOT transactions listed whatsoever in my payPal account; there should be money coming during each of the past 5 months!  No balance is showing. Just before checking this, I reset my password -- is there any problem that occurs in records when the password is reset??

 

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PayPal_Dian
Moderator
Moderator

Hey Myshka1, 

 

Thanks for asking your question in our community and welcome. 

If a payment is completed you will see the transactions in your 'Activity' and the money will be added to your PayPal balance. If you do not see any payments or PayPal balance it means that you have not received payments. I would advise reaching out to the sender to see if they have the correct PayPal email address. 

 

Dian

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