Where does my money go if it says it has returned to the card but i have a non reloadable visa card?

Harel12345
Contributor
Contributor

So i cancelled some orders from ali express and i got a refund from them, the thing is paypal says the refund is completed and is in my card, i have a non reloadable prepaid visa card.
Does the money go to paypal balance or is it gone?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Harel12345 

 

Hi,

 

The charges are reversed back to the card therefore it is not same meaning as reloading. Please do not lose the card. It may take the card a week, up to 30 days to put the reversed funds back to the card so keep an eye on the account.

 


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Harel12345 

 

Hi,

 

The charges are reversed back to the card therefore it is not same meaning as reloading. Please do not lose the card. It may take the card a week, up to 30 days to put the reversed funds back to the card so keep an eye on the account.

 


Kudos & Solved are greatly appreciated. 🙂
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Harel12345
Contributor
Contributor

Thanks, ill wait a bit and tell you if i got it back,
I really appreciate the help!
@sharpiemarker 

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