Where did my payments go?

norm-nataman
New Community Member

Just sold 7 items- they all paid immediately- paypal shows 0 balance and nothing got sent to my bank account? Where are the funds?

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2 REPLIES 2

PayPal_JonK
Moderator
Moderator

Hello @norm-nataman,

 

I'm sorry to hear you're running into some issues receiving some recent payments. Do you see the transactions in your recent Activity? If so, and they are currently on hold, here's a great Help Center Guide All About Holds. 

If you do not see the transactions in your recent activity, I'd recommend making sure your email address is updated and confirmed on your PayPal account. Here's a brief article on Confirming Your Email. 

 

Hope that helps!

 

- Jon K


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temp20210609
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PayPal account
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