When someone wants so send me GBP it says it has to be converted to PLN

iritis7
New Community Member

Hey there,

 

I have a problem with my account. Whenever someone wants to send me GBP (and that's my preferred currency) it still says it has to be converted to PLN. I even deleted PLN currency from my account and it's still the same. 

 

Any ideas how to fix it?

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi @iritis7,

 

Welcome to the community and thank you for your post. Once you have a GBP balance, you should be able to hold this amount in GBP. You may be facing the conversion when you go to withdraw as generally you can only withdraw in your local currency. If you are still having problems, you may want to reach out to our support team over on Facebook https://www.facebook.com/PayPal or Twitter https://twitter.com/AskPayPal. 

 

Hope this helps,

Siobhan

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