When a pending authorization expires, do I get my money back?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
On Tuesday evening, I placed an online order. When I clicked "Place order", an error message of some type came up. I closed out of it and tried to refresh the page and everything in my cart was gone. I checked my Paypal and bank account and the money was taken out but it's on hold. I emailed the merchant and they said my billing address was wrong which is why there was an error. Long story short, I have a pending authorization for my failed order. Once it expires, will the money go back into my account? Please help!
- Labels:
-
Making a payment
-
Payment tracking
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.
If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.
However the money would be pending in your funding source ie bank account / card, so if you contact them and state the funds will not be required they should be able to release them back to your available balance again.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Pending/Pre-authorized Payment in Payments Archives
- Payment Pending (auth. in progress) merchant cancelled order in Payments Archives
- Pay In 4 error, bank account charged but Pay In 4 claims payment still needs to be made? in Products and Services Archives
- Paid Facebook merchant, error, merchant not accepting message, pending authorization in Payments Archives
- Payment authorization pending on failed purchased in Products and Services Archives