What if paypal refund money to my buyer whom i have already sent the items?

mooniee
Contributor
Contributor

Paypal recently refunded a sum of money to a buyer who have already received my items. This is saddening as i did not even see or notice the email when he (the buyer) dispute for a claim. Paypal just refunded the money like that! now the buyer has blocked me from discord (platform of trade) and im left with no choice but giving him both item and money? is there a 24/7 hour service i can contact? 

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi mooniee, 

 

I do regret to hear what has happened. I think it would be best to contact us so we can help you further with this. To contact us please click on the "Help & Contact" link at the bottom of any PayPal page. You can also contact us via Facebook or Twitter? You can send a private message to our facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

 

Thanks for posting

Paula 

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