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What a nightmare the past week has been

Bernster2011
New Community Member

What a nightmare the past week has been

Ebay changed their payment system recently but unknown to me, the funds still go through PayPal but PayPal don’t record the transaction, only as a guest. They then ask you to confirm delivery against your activity. But it doesn’t show in your activity. After three days of going around in circles, I still can’t confirm delivery so the seller can’t access the funds. When I ask PayPal to add the transaction and confirm delivery they say it funds will be available by 4:16pm yesterday. But the funds weren’t. So I contact PayPal message center and they proceed to tell me to confirm the transaction. So I tell them that it’s not showing on my transaction list. I’m told it’s because I paid as a guest. But I didn’t, I paid through eBay, same I have done for years. Then they tell me to go to my transaction list and confirm delivery. Then I tell them that it’s not on my list. I feel like I am banging my head against the wall. They read my words but don’t act in them. They couldn’t make it any harder if they tried. I’d call them if they had a number but they don’t make it obvious! I am mentally drained by the incompetence of dealing with PayPal message center.