We're sorry, we couldn't confirm it’s you ( HOW DO I FIX THIS ) ?

MAMOETOFFICIAL
Contributor
Contributor

We're sorry, we couldn't confirm it’s you ( HOW DO I FIX THIS ) ? i cant pay my friend i have money on my paypal but when i put the amount and click next it gives me this We're sorry, we couldn't confirm it’s you 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MAMOETOFFICIAL 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.