We can't complete this donation. The receiver doesn't have a valid PayPal account.

[aparle]

Hi When I press on the donate button to access PayPal, this message comes up - We can't complete this donation. The receiver doesn't have a valid PayPal account.

Please help. 

A

[PayPal_Siobhan2]

Hi aparle, 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

From the error message, you received it appears the issue is not on your own account and the receiving PayPal account holder will need to contact PayPal. 

- Siobhan