Visa Gift Card Refund

erionkraja
New Community Member

Hello, 

 

I used a $20 Visa Vanilla gift card, and send it to my friend. It was refunded, and it shows up on my account that I got the 20 dollars back. Does the money go back to the gift card, because id rather have it there than on my PayPal account. Is there any way I can get my money back on the gift card?

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1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hi @erionkraja,

 

Welcome to the Community! When a payment is refunded, it will be sent back to the original funding source. If it was sent from a gift card, the funds will go back to that gift card. It can take up to 30 days for the funds to display on the card. If you have additional questions, I would suggest you contact us to provide additional details. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps.

 

Thanks!

MichelleW

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