Urgent: Money transaction not received due to primary e-mail address being non-existent

Kalepat1
New Community Member

Hi there, 

I have tried to use the "message us" feature to Paypal but it will take a while for them to get back to me, so I'm hoping for some support and an answer to ease my mind off this. 

Until today, I didn't realise until now I had created two accounts on separate occasions (both accounts are under my name). This was due to a side effect I used to experience with a chronic illness I had which is now treated. 

The problem is, one of the accounts I have used to receive the money, e.g the primary e-mail address doesn't exist, and the funds were transfered to this account this morning GMT time. So there is a specific amount of money floating about just now. 

I have attempted to contact Paypal using the "message us" as well but I was hoping for a possible resolution to put my mind at rest while this is resolved. 

Has anyone come across a similiar issue and has this been resolved? 

Thanks

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