Unrequested refund
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Hello,
we are using paypal webscr api at https://www.paypal.com/cgi-bin/webscr to let users pay for items on our marketplace site. The payments are done to sellers account which sell stuff on our website. We recently experienced a couple of times that we receive refund IPN messages and the sellers say that they didn't issue any request and that the money is still in their account. How is this possible? This is one of those IPN refund messages we received:
Array
(
[insurance_amount] => 0.00
[discount] => 0.00
[transaction_subject] =>
[txn_type] => web_accept
[payment_date] => 14:19:37 Oct 14, 2018 PDT
[last_name] => ********
[residence_country] => GB
[shipping_method] => Default
[item_name] => ***** order # 153
[payment_gross] =>
[mc_currency] => GBP
[payment_type] => instant
[protection_eligibility] => Ineligible
[verify_sign] => AAvLBz469B8kovcvezbsbNdzegQHAkFT6aM4Kw6qW4TCsaj2IafnEBvd
[payer_status] => verified
[tax] => 0.00
[payer_email] => ***********
[txn_id] => 3WG379471Y832963S
[quantity] => 1
[receiver_email] => ***********
[first_name] => *******
[payer_id] => *********
[item_number] =>
[handling_amount] => 0.00
[payment_status] => Refunded
[shipping] => 0.00
[mc_gross] => 60.45
[custom] => ************+
[charset] => windows-1252
[notify_version] => 3.9
[shipping_discount] => 0.00
[ipn_track_id] => 21e3c5f7b7212
)
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Refunds
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