Unrecognized Charge

[tkapet2679]

Hello All,

I can see a charge on bank account from PayPal on the 22nd of November.

I remember buying something from eBay.

Description on transaction shows xiong668888 who theoretically is the store/seller.

No such transcations show in ebay nor Paypal.

please help me to determine how I can proceed with a refund if this is possible.

[kernowlass]

@tkapet2679

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.