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Unknown paypal payment reference

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Unknown paypal payment reference

I have money that has left my bank account with a paypal reference - but I can't find that transaction in my paypal activity.  How can I find out what this payment is and who it has gone to?

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Esteemed Advisor

Re: Unknown paypal payment reference

@Scottcrussell 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
Highlighted
Esteemed Advisor

Re: Unknown paypal payment reference

@Scottcrussell 

 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post