Unknown money

6318
Contributor
Contributor

Has anyone has any unknown money put into your PayPal account from a person you don’t know? Trying to determine if this is a scam.

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4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@6318 wrote:
Has anyone has any unknown money put into your PayPal account from a person you don’t know? Trying to determine if this is a scam.

Sometimes people mistakenly enter an incorrect letter or send to wrong email address. You can just click "Report A problem" and let PayPal know.


Kudos & Solved are greatly appreciated. 🙂
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6318
Contributor
Contributor
Thank you. We tried a chat session as well as calling. The PayPal representatives were no help at all. In fact, we are extremely disappointed in the customer service.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@6318 wrote:
Thank you. We tried a chat session as well as calling. The PayPal representatives were no help at all. In fact, we are extremely disappointed in the customer service.

Keep calling until you get a good CS agent. Not all are trained well.


Kudos & Solved are greatly appreciated. 🙂
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kernowlass
Esteemed Advisor
Esteemed Advisor

@6318

 

Click on the transaction in your paypal account and use the 'refund' option at the bottom of that details page.


Advice is voluntary.
Kudos / Solution appreciated.
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