Unknown merchant???

[Brmac321]

How do I find out who a merchant is? I have a payment on my bank statement to a merchant I don’t recognise. It’s not through my own PayPal account so how do I find out where this payment went?

[kernowlass]

@Brmac321 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

[Brmac321]

Thanks, that is what happened. I bought as a guest buyer. But I don’t recognise the seller and can’t remember spending that amount on that date. How do I find out who the seller is? Can PayPal tell me if I give them the name?