cancel
Showing results for 
Search instead for 
Did you mean: 

Unknown Fee Taken Out Of Received Money

New Community Member

Unknown Fee Taken Out Of Received Money

Hello! I received a payment for a service, but a fee was taken out of my money and I do not know why. There was no explanation, and I feel I have had that money stolen from me by PayPal with no consent on my part and no knowledge from the person who paid me the money as to why. If it was "Goods & Services" instead of "Friends & Family", shouldn't the fee have been placed on the sender, not the receiver? Can someone help me understand and hopefully get my money back?

3 REPLIES
Volunteer Advisor

Re: Unknown Fee Taken Out Of Received Money

@KRobrock

 

If you are selling goods OR a service then you pay a fee.

Its against Paypal rules to sell and accept a friend / family payment and if you do so then you risk your Paypal account being suspended.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Unknown Fee Taken Out Of Received Money

Hello, this has also happened to me - although I chose friends and family to send money to my friend she had money deducted and no reason given. also it’s hapiened twice and a different amount was deducted each time. Based on the response above, I suspect PayPal recognized a pattern and decided it was actually a sale. Could this be the case for you?
Member

Re: Unknown Fee Taken Out Of Received Money

not enough information.

there are other fees as well