Unfair resolution result

Shaz69
Contributor
Contributor

Hello I am so upset disappointed somebody hacked account of a friend paid me money in my PayPal So I transferred money to their bank account they then opened a dispute so I now have to pay £300 again. What can I do

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Shaz69 

 

Not sure if PayPal can get your money back, as you willingly sent the money without confirming with your friend (calling them by phone or in person) that they indeed ask you to do this for them.

 

File police report:

https://www.actionfraud.police.uk

 

And calling customer service to report the fraud:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or contact via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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Shaz69
Contributor
Contributor

Thank you 

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