Unauthorized transactions

steve19711
Contributor
Contributor

Has anyone else been hacked and cant get anyone on the phone at paypal? I'm freaking out showing a negative balance that is crazy and cant even print and ship. I keep calling and being put on hold for over 4 hours. Call backs that never come. Live chat says they cant help me there I have to call. I've been with paypal for 9 years and feel they are treating me terrible. What can I do?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@steve19711

 

Click on any of the transactions and use the report a problem link at the bottom of the details page to report any / all unauthorised transactions.

Change your password / security questions.

Contact your funding sources ie bank or card issuer to let them know to stop any of those payments.

Do an anti-virus scan on your computer.

 


Advice is voluntary.
Kudos / Solution appreciated.
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