Unable to send money

awaisarshad
New Community Member

I trying to send money but all the time I am getting this error message "Your Payment was denied. Sorry, we weren't able to complete your payment at this time. Please try again later". I have successfully linked my debit card with my account and even in the Payment preference, I have selected send using card as the main payment source. Still unable to send any payment.

I am getting this error on both mobile application and website as well.

Login to Me Too
1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey awaisarshad,

 

Oh no! It sounds like your payment may be being denied due to our internal security. The best option in this case would be to add a backup payment method, as this will help our system consider the payment more secure. You can also clear your cache and cookies and ensure your browser is up-to-date. I hope this helps!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.