Unable to send $2000 from my account to friend

jatin19k
Contributor
Contributor

Hi, my account is a fully verified personal account. But when I try to send money from a credit card to my friend, it goes okay with $1000 but when I put down $2000 it shows "Sorry, we weren't able to complete your payment at this time. Please try again later."

 

Any hint whats going on.

Login to Me Too
3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@jatin19k 

 

So you already sent your friend $1000?


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

jatin19k
Contributor
Contributor

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@jatin19k 

 

Then PayPal’s AI internal security system had sticker shock at you wanting to send $2,000. Try again in a day or two but type in $2000 from the get-go. If that doesn’t work then break it down to two transactions. Customer service can not override the security algorithm.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.