Unable to receive payments?

[inspiritsa]

I've had issues receiving payments to PayPal from Upwork and from some other clients outside of Upwork. The error message they get is "Unable to apply funds" and "regulatory issues". 

This is the first time this happens in years. I've been a PayPal user for longer than I can remember - No issues until today.

Any idea what this issue is about? I have a Business account.

[kernowlass]

@inspiritsa 

As you have not added your country to your community profile or said in your post then we can't help at the moment (Paypal varies a lot country to country).

[inspiritsa]

@kernowlass 

Hi there, sorry about that. I am located in Bosnia & Herzegovina.

[inspiritsa]

Does anyone have any idea what's going on here? I wanted to check with you guys in this community before contacting their support. Thanks again.

[kernowlass]

@inspiritsa 

You need to read this policy as you are in 1 of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL