USA

Ukajx
New Community Member
Hello all ,wanted to ask why it keep showing "Your payment was denied".I am new to this.
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1 REPLY 1

PayPal_Michael
Moderator
Moderator

Hi, Ukajx. Thanks for taking the time to post your question here on the PayPal Community Forum.

 

Depending on where you're seeing the message, "Your payment was denied," that usually indicates a problem with a payment method (such as a card or bank account) or that there were other issues where the merchant and/or PayPal could not complete the transaction.

 

It might help for you to log out of everything on your computer, delete the cookies and temporary internet files and re-start your system before trying again. If that doesn't help, it may be necessary for you to contact PayPal's Customer Service (via phone, a message sent through your PayPal account, Facebook or Twitter) to receive further assistance. It may also help for you to add a different payment method to your PayPal account.

 

I hope this is helpful. Thanks for being a part of the PayPal Community!

 

Sincerely,

 

Michael

PayPal_Michael

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