[URGENT] Stuck in infinite loop cannot accept payment
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Payment says
>Your money is waiting. Accept Decline
I click accept
- Accept this payment and convert it to $46.54 USD.
- Accept this payment in U.S. Dollars and create a balance in this currency.
- Deny this payment and return the money to the sender.
I already have USD as a currency in my Paypal wallet. If I click either Accept payment and convert or accept payment and create a balance it brings me back to the reciept page telling me that my money is waiting to be accepted again.
I already have the tracking number attatched to the reciept and it arrived on the 7th. it is now the 29th and im worried my money will be taken from me.
I have finally been able to confirm my bank account with paypal after WEEKS of attempting to enter my checking/routing numbers and now im waiting on the two small amounts to be added to my bank account so i can confirm my account with paypal.
But since that will take "1-2 business days" (last time it took over a week) and im worried my money will be taken out of my account by the 31st I am worried it will be too late by the time my account finally gets confirmed...
Should I contact the person I sold it to and ask them to send the payment another way or is there some solution in PayPal that can help me?
Thank you 😞
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Hi @CassThompson,
Thank you for your post and welcome to the Community Forum!
It sounds to me as though you may be facing a technical issue. I would recommend clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue!
I hope this helps.
Martina
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