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Txt message

SOLVED
Contributor

Txt message

Hi I authorised a payment today and have received a txt asking me to send 1 to confirm my purchase or 2 to say I’d not made this payment my iPhone won’t let me reply is this genuine as I don’t recall getting these before

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Moderator

Re: Txt message

Hey @Juester,

 

Great question! We do send these texts to ensure payments coming from the account are legitimate. Even if you can't respond, as long as the payment was initiated by you, you shouldn't need to do anything. I hope this helps!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

View solution in original post

1 REPLY 1
Highlighted
Moderator

Re: Txt message

Hey @Juester,

 

Great question! We do send these texts to ensure payments coming from the account are legitimate. Even if you can't respond, as long as the payment was initiated by you, you shouldn't need to do anything. I hope this helps!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

View solution in original post