Two email notifications for one received payment
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am recently experiencing an issue with our receipt notifications. For some payments, I receive two notification emails with two different subjects: "You received a payment" and "Notification of Donation Received." So far it has happened only for our users who have set monthly automatic payment, BUT not for all of them. This has happened for 3 out of the 5 last recurring payments we received.
This is a business account, with only one user (one email address for notifications). I have not changed any of our account settings recently.
- Labels:
-
Receive money
-
Technical Issues
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I too have noticed this very annoying feature. One notification is great. Two are confusing.
But to contact PayPal and actually get some help on this seems impossible!
Good luck.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I received payment but it is on hold from yesterday. when it will go to main balance in My Money Archives
- Receipt button in Payments Archives
- Payment of USD 69.99 in Payments Archives
- Can't receive payment to my account in Payments Archives
- My PayPal account declines payments received from gumroad in Payments Archives