Showing results for 
Search instead for 
Did you mean: 

Trouble buying from Oculus Store


Trouble buying from Oculus Store

When I try to make a purchase on the Oculus store, which I've done before using PayPal, I get this error message -


GraphQL server responded with error 1353099: Your payment couldn't be completed through PayPal. Try updating your payment information on PayPal, or reaching out to PayPal customer service if this problem persists. You can also add a credit or debit card as a payment method in your account settings, and retry this transaction.


I have updated what needed to be and have checked online the best I can. Any help would be appriciated.

New Community Member

Re: Trouble buying from Oculus Store

Same here. Not sure what is happening but I get the same error when trying to buy Deisim on Oculus.