Travel agency refund

[dyonataly]

Hey guys. I hope you can help enlighten me. I booked a ticket last year using Paypal Credit from Opodo but obviously because of COVID-19, it was cancelled. I am still waiting for a refund until now and I've exhausted everything but I couldn't contact Opodo. Is it possible that Paypal could chase the refund for me?

[kernowlass]

@dyonataly 

You are covered for non receipt of item or item received but not as described up to 180 days post payment.

To open a dispute go and click on the transaction in your paypal account and use the report a problem link bottom of that details page.