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Transaction that is fraudulent not appearing on my activity tab

liahpar_
New Community Member

Transaction that is fraudulent not appearing on my activity tab

I made a transaction through paypal that is not showing in my activity tab. The transaction appears to be fraudulent as the seller on ebay deleted their account and the listing for the item was removed. I cannot open a case with paypal because the transaction is not showing. I tried emailing paypal but you need a case or transaction ID to do that.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Transaction that is fraudulent not appearing on my activity tab

@liahpar_ 


You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;

1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.



Advice is voluntary.
Kudos / Solution appreciated.