Transaction not showing nor potential refund??

berntd
Contributor
Contributor

I cannot find any record of an ebay transaction in my Paypal account. Seller claims it was refunded. But I can not see the original nor any refund. NOTHING! How can this be or am I not looking properly? I looked un activity and I use the website via an Android phone. My credit card still shows that transaction as -xxx.00 but no refund.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@berntd 

 

Once marked as completed it will automatically go back to your bank account or card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that varies country to country.




Advice is voluntary.
Kudos / Solution appreciated.
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berntd
Contributor
Contributor
Hmm ok but it has not gone back to my bank account but it has vanished from my Paypal account. So where is it?
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