Transaction not showing in history

soniavn
New Community Member

Hi community,

Some time ago we made a purchase on Paypal account using my husbands CC for his work. (This is not the card recorded on my account)

While trying to match payment to a purchase, it was found this transaction does not show in my Paypal history.

(we found it eventually by retracing email confirmations)

Is there any way to ensure it shows in history in future?

It makes the transaction look like I've been hacked.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@soniavn

 

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.





Advice is voluntary.
Kudos / Solution appreciated.
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