Transaction not authorised by seller, but money taken from account
Leah13
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Posted on
Apr-10-2018
03:38 AM
Hi I placed an order last night, with Argos, which due to a glitch on their system did not go through, however the money was taken out of my account via paypal. How do I go about getting this money back? Argos can not help me
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kernowlass
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Apr-10-2018
03:40 AM
When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.
If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.
Advice is voluntary.
Kudos / Solution appreciated.
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