Transaction has been declined to comply with international regulations

academicavenue
New Community Member

My clients are unable to pay using the payment link i am sending them and the error message says "Transaction has been delclined to comply with international regulations".

Please update me if this can be resolved .

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5 REPLIES 5

MITAKE
Contributor
Contributor
I had this problem and fixed it by going to my Account Summary page and Confirmed my identity. Apparently from time to time they block a payment to confirm the Account owner. PAYPAL INFO - If you’re experiencing issues using some of your account functionality, like withdrawing or using funds, sending money or adding funds to your account it’s likely we need you to confirm your identity. To do this, please log into your account and follow the notification icons, or visit Confirm Your Identity page to resolve.
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fr0mphilippines
New Community Member
Spoiler
 

Done confirming my identity by submitting proof of ID and proof of billing address. My client from Australia still cannot send through my payment. The prompt she sent is "Transaction has been declined to comply with international regulations" 😞

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MITAKE
Contributor
Contributor
Hi it's the person sending the money that may need to re-identify themselves on paypal
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DennisMyChoice
New Community Member

I currently have 5 active PayPal invoices customers cannot pay either cc or with paypal account

with same reason and link Return to Seller's website

 

If customers order via website the paypal online process works fine as it always has.

 

this is only paypal manually created invoices and appears to have started 28/29 October

have lost 2 customers so far.

paypal rejection.png

 

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Stevelc
New Community Member

Same for me, only been getting this lately, went to confirm my identity and all good, so no idea how to fix

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