Transaction declined due to international regaulations

[nolas]

Trying to pay UK invoice from Australia.  Being declined due to international regulations.  What does that mean.  Can't contact Paypal.

[PayPal_JonK]

Hello @nolas,

Welcome to our Community Forum! I'm sorry to hear a recent payment has been declined due to an International Regulation. Unfortunately, PayPal is normally unable to provide more details as to what regulation is being triggered or why, however I can say that PayPal is required to comply with local, federal, and international regulation in the countries it operates. This means that if a certain factor about a transaction is prohibited by one of those laws or regulations, PayPal would not be able to process that transaction. My apologies for any inconvenience this may present. 

Best wishes,

 - Jon K

[PsBabycakes]

Hi there I had the same issue and thought I had tried everything with no luck. So I went to my wallet last night and on my preferred payment methods it said that I needed to verify my Mastercard. I had changed my Mastercard on the website a few weeks ago and just thought it was all set up but didn’t realise I had to do the whole verification process again like when I signed up years ago. Once I had verified my new Mastercard my purchase went through. Hope this helps 🙂