Transaction Pending

lucypherr
New Community Member

My brother lives in South Korea and I live in the United States. 

Last week, he has sent me some money so I could buy my parents' Christmas gifts; however, on my account, it shows that my transaction is pending.

I understand that in order for me to get my money fast is by simply inputting a tracking information - which I do not have because I did not send anything to him. How do I remove this "hold" on my account so I can go buy my parents' gifts?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@lucypherr

 

Unfortunately they don't have the friends / family option in South Korea so he had to send it goods / services, as you are subject to a 'new seller hold' as you are not a regular seller then even though it wasn't a goods payment it would be held for 21 days.  Smiley Sad

 

Thats UNLESS he sent it in another currency and its pending because you haven't added that currency to your paypal account?


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