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Transaction History older than 3 years

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New Community Member

Transaction History older than 3 years

Due to unforeseen circumstances, I need to look into a payment I made via PayPal for a subscription over three years ago. Does PayPal allow you to look up transactions older than 3 years?

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Volunteer Advisor

Re: Transaction History older than 3 years

@Jefferz

 

Go to "activity" top of your paypal page > on the right of the page under "simple / detailed" click on statements > activity export > then on the left of that page under history click on advanced > then in the drop down box under "find a transaction" you can search by email / name / date etc etc etc OR you can click on advanced instead of basic and go back year by year.


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6 REPLIES
Volunteer Advisor

Re: Transaction History older than 3 years

@Jefferz

 

Go to "activity" top of your paypal page > on the right of the page under "simple / detailed" click on statements > activity export > then on the left of that page under history click on advanced > then in the drop down box under "find a transaction" you can search by email / name / date etc etc etc OR you can click on advanced instead of basic and go back year by year.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
New Community Member

Re: Transaction History older than 3 years

This isn't working for me - I can't find the simple/detailed option. Has the page appearance changed since this last message maybe?

 

 

Member

Re: Transaction History older than 3 years


@kernowlass wrote:

@Jefferz

 

Go to "activity" top of your paypal page > on the right of the page under "simple / detailed" click on statements > activity export > then on the left of that page under history click on advanced > then in the drop down box under "find a transaction" you can search by email / name / date etc etc etc OR you can click on advanced instead of basic and go back year by year.


Something must have changed. After selecting "Activity Export" under "Statements", the page that comes up, ("Reports") does not have a "History" option, nor an "Advanced" option. There is a "Transaction Finder" but it only goes back to 2015. As for your OR... I don't see anywhere to select "advanced instead of basic and go back year by year."

 

Many people need access to their financial reports from the past. Surely PayPal has not made this impossible?

Member

Re: Transaction History older than 3 years


@slaberge wrote:

@kernowlass wrote:

@Jefferz

 

Go to "activity" top of your paypal page > on the right of the page under "simple / detailed" click on statements > activity export > then on the left of that page under history click on advanced > then in the drop down box under "find a transaction" you can search by email / name / date etc etc etc OR you can click on advanced instead of basic and go back year by year.


Something must have changed. After selecting "Activity Export" under "Statements", the page that comes up, ("Reports") does not have a "History" option, nor an "Advanced" option. There is a "Transaction Finder" but it only goes back to 2015. As for your OR... I don't see anywhere to select "advanced instead of basic and go back year by year."

 

Many people need access to their financial reports from the past. Surely PayPal has not made this impossible?


I also wish to access my transaction history older than 3 years.

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New Community Member

Re: Transaction History older than 3 years

do i not have the right kind of account or is this an old post with outdated info? I see no drop down, nothing says export and calendar date stops in May 2015. i need to track a pmt in Oct/Noiv 2012

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New Community Member

Re: Transaction History older than 3 years

the correct solution is https://www.paypal.com/history

 

Thanks!