Things don't appear to be working at the moment.
VisionStudios
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jun-07-2019
11:14 AM
I have a customer trying to pay an invoice that was generated via PayPal and send via email. Every time they try to pay this online, they get the error saying "things don't appear to be working at the moment" and cant move forward with payment .
Labels:
- Labels:
-
Making a payment
-
Technical Issues
1 REPLY 1
PayPal_Gwen
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jun-11-2019
08:09 PM
Hi @VisionStudios,
I'm sorry to hear you're having issues receiving a payment through an invoice! It sounds like there may be some things we'd want to take a further look at on the buyer's end. I would recommend having your buyer reach out to us directly so that we can assist.
Thanks,
Gwen
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Uploading with Bancontact doesn't work in My Money Archives
- Getting money back from Ebay in Payments Archives
- I don't see the refund payment button in Payments Archives
- Refund Payment sent to closed Bank Account in Payments Archives
- How do I make contactless payments? in Products and Services Archives