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There is no "pay as quest" link at money request email

atomi
New Community Member

There is no "pay as quest" link at money request email

When I request payment from someone who buy me something there is no "pay as quest" link at the payment request email? Email has "pay now" link, customers hit that link, 90% customer open site where they can log in to the paypal account OR select link "pay as quest". 10% customers have only log in to the paypal account and NO pay as quest link.

 

How this is possible? Why I cannot get payment from all customers as guest.

 

Really need help, because there is pending many payments and customers cannot pay those without paypal account.

Thanks for any help!