The temporary authorization was canceled and your payment method wasn't charged.

leekt216
Contributor
Contributor

Hi i tried to buy huawei matebook x pro on ms store online with paypal

but even after few days, ms store said it is pending so i canceled order from ms store

and i found my balance of bank account linked to paypal is lowered 

so i checked my transaction via mail(since i couldn't find any on activity tab)

and it said:

The temporary authorization was canceled and your payment method wasn't charged.

but it was charged and i haven't got any refunds

what's happening here??

it's about a week since i canceled an order

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5 REPLIES 5

nduong99
New Community Member

I'm having the same problem too!

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beesssss
New Community Member

HI,

 

How did you get this sorted if ever?

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66Ton99
Contributor
Contributor

Have the same broblem and I can't "Report a problem" because transaction disapiar after the month where I thought it should be canceled but I still do not get my money back.

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Chakula
Contributor
Contributor

I have the same problem, how we can solve this problem?

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FilipS35
Contributor
Contributor

Hey guys, I have the same problem. Did you get your money back? I am waiting for 30 day now and I still din't recive the money.

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