The problem of receiving money

Zahdioussama
New Community Member

Hello I have a problem selling on ebay, The reason is my PayPal account, As buyers have a problems when paying for my product .. Message ( Error in payment ) ... Please solve the problem . Thank you

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1 REPLY 1

PayPal_Jae
Moderator
Moderator

Hi @Zahdioussama 

 

I recommend checking your Resolution Center to see if PayPal is requiring additional information from you to receive payments. If not, I would have your buyer contact PayPal directly to see if there may be something on their end that is stopping them from sending payments. I apologize for the experience!

 

- Jae

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