The person who received paypal request can cancel?
Lilymeru
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Posted on
Apr-10-2021
08:48 PM
I've sent paypal request to my customer. But After that I've received message from paypal.
Paypal said the customer cancelled it. This is my first experience, so I was very surprised.
Can the person who received paypal request can cancel it?
Thank you for your help.
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1 REPLY 1
PayPal_Olivia
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Apr-13-2021
12:18 PM
Hi @Lilymeru,
Thank you for your post! I'm sorry to hear that a customer opted not to pay a money request or invoice. An invoice or money request is simply a request and the person who receives that request can always opt to pay or not pay the request. A seller should only send an item upon the payment in full of any request or invoice.
I hope this helps!
Olivia
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