The Unclaimable Refund

Arkonman
New Community Member

Hi,

 

About 2 or 3 years ago I bought a game from <removed>. Then Some personal reasons I did not like the game and asked for a refund. They agreed for a refund and sent my money back. You could see the money from them but I cannot claim it because of Paypal for some reason.

 

<removed>

 

 And now for some reason I cannot access the details of the transaction. And after 3 years later I could not have the money back...

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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@Arkonman,

 

I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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