Suspicious Email from Paypal - maybe?

Bpearl
New Community Member

I received a suspicious email from PayPal stating I made a purchase I did not! I went onto my Paypal account and it doesnt show a purchase there. This email came on my cell phone, but I went onto my personal labtop to check. Has anyone received an email on your cell phone from Paypal. Just wondering.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Bpearl 

 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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