Summary / balance - doesn't change but money is being taken out from PayPal Account???

Bmuniz
Contributor
Contributor

Hi,

PayPal is deducting $9.99 per month for ADOBE but the balance doesn't change.

How can I know if it is REALLY taking the money out for ADOBE. The app(ADOBE) doesn't seem to work well so I'm not sure if the -$9.99 that I see on the PayPal account is correct. Please let me know...

Thank you,

Barbara M.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

@Bmuniz

 

That's a great question!! It's always good to know how your transactions are funded are where the money is coming from. Here's a great link to our Help Center detailing how payments are funded: https://goo.gl/yN3ynx

You can also always check the Transaction Details under your Activity to see the full details on how a particular transaction is funded.

Last thing that might help is to check the details of your recurring payments / subscriptions in your account by following these steps: https://goo.gl/SaFoig

 

Have a wonderful day!


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