Stopping payment to a game supplier

[1Johnnyboy1]

I bought some accessories for a game (from the game app) for my 6 year-old grandson. I used paypal and by accident "ticked" the save my details for future payments.

Now I find that he's (my grandson) bought (without knowing it) close to $200 worth of other extras. I've tried to go into the game to see whether there is a way to change my details - to stop it automatically accessing my paypal account - but I can't see a means of doing this.

Does anyone know whether there's a way that I can stop any future paypal payments to this company? Is there a way that I can add their name to a list of "banned" payments from my paypal account?

[sharpiemarker · Accepted solution]

@1Johnnyboy1 

Go to Account Settings (wheel icon) > Payments > Manage Automatic Payments

Select merchant, click Cancel on the right.

[1Johnnyboy1]

Many, many thanks to you sharpiemarker (Volunteer Advisor). I'm so grateful. I found that my grandson had racked up close to US$800 without my recognising this until it was too late. Thank you again.

Cheers ..........

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@sharpiemarker wrote:

@1Johnnyboy1 

Go to Account Settings (wheel icon) > Payments > Manage Automatic Payments

Select merchant, click Cancel on the right.

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