Stopping an ongoing deduction

Bubbalicious
New Community Member

HI All, How do I stop an ongoing deduction?

 

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Bubbalicious 

 

To cancel a billing agreement/subscription/recurring payment:

Go to Account Settings (gear icon) > Money, banks and cards > Automatic payments > Set Automatic Payments

Click Merchant from list and select Cancel on the next page.

 

You can also cancel a payment if it is pending and unclaimed with a cancel button on the transaction.

 

If you made an order with a merchant with a pending temporary authorization showing in account activity, you'll need to contact the merchant to cancel the order but the temporary authorization will remain until it expires within 30 days.


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Bubbalicious 

 

To cancel a billing agreement/subscription/recurring payment:

Go to Account Settings (gear icon) > Money, banks and cards > Automatic payments > Set Automatic Payments

Click Merchant from list and select Cancel on the next page.

 

You can also cancel a payment if it is pending and unclaimed with a cancel button on the transaction.

 

If you made an order with a merchant with a pending temporary authorization showing in account activity, you'll need to contact the merchant to cancel the order but the temporary authorization will remain until it expires within 30 days.


Kudos & Solved are greatly appreciated. 🙂
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