Stop payment

Drbagwell
New Community Member
Can i stop a payment i made - that is being held for 21 days before being released to the seller - ? They have asked me to cancel that transaction so i can repurchase the item.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Drbagwell 

 

If its marked as completed in your Paypal account then you have paid. The fact its pending on the sellers account is between them and Paypal.
Funds for new sellers are held for 21 days but released more quickly if they provide a tracking number (delivery + 1 day).

Even if the funds were withdrawn to their bank account they are still obliged to issue a refund if they lose a dispute. The hold is to protect Paypal from bad sellers that refuse, meaning Paypal may have to refund the buyer instead putting the sellers account into negative until they pay Paypal back.

If they refuse to send item/service then you could file a dispute for non receipt.
That may impact their paypal account in some way if they continue doing so.

Send them this link.
https://www.paypal.com/us/brc/article/funds-availability


Advice is voluntary.
Kudos / Solution appreciated.
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